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Customer Service

DisplayZone Contact Information

If the information listed in this customer service area does not answer your questions, or you would like to speak directly with one of our representatives regarding a particular product, please contact us between 9AM and 5PM Eastern Standard Time, toll free, at:

1-888-886-6551

If it is after regular business hours, or on the weekend, or you simply prefer to have someone respond to you rather than call, please email our Fast-Response Email at:

INFO@DISPLAYZONE.COM

One of our representatives will respond to your email within 2 hours.

If you would like to reach us by mail, please contact us at:

DisplayZone, 400 E 5th North Street A, Summerville, SC 29483-6879 USA

 

Policies

Shipping & Delivery
Verify each shipment upon receipt against TSD Inc's packing list to ensure accuracy.  If a discrepancy is found, please contact the TSD, Inc. Customer Service Department immediately at +1.888.886.6551 or info@displayzone.com.  If damage to packaging is evident upon receipt, please retain ALL package materials in their received form for inspection.  Digital images are also helpful when damage has occured. All packages are insure for invoice value through UPS, and UPS alone will determine if the damage incurred is covered by policy.
Privacy
DisplayZone’s Privacy Policy applies to use of this Site, and its terms are made a part of these Terms of Use by this reference. To view DisplayZone's Privacy Policy, click here. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted. You may not use or export or re-export any Content or any copy or adaptation of such Content, or any product or service offered on the Site, in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.
Returns & Replacements
DisplayZone accepts an even price exchange of standard products within 5 working days from delivery from a DisplayZone warehouse with no restocking fees.  Should a return be requested of unused product for any reason other than a warranty matter, 5 days or more after the shipping date; contact DisplayZone Customer Service Department for a determination if DisplayZone will accept the desired return.  DisplayZone will carry out a full inspection of products before deciding whether or not to accept the return.  All returns of this nature are subject to a 25% restocking fee.  Returns are not accepted more than 30 days after the shipping date.
Errors and Omissions: Product Pricing
We strive to keep all of the information on the Private Label web site as accurate as possible but we are not responsible for pricing errors and/or omissions other than prices specified in your order confirmation. Please review your order confirmation carefully. You must notify us within twenty four hours if your order confirmation is incorrect.

All prices on Private Label are subject to change without notice.
Void Where Prohibited
DisplayZone administers and operates the www.displayzone.com Site. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. DisplayZone reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.
Viewing Orders
TradeShowDisplaysInc.com will make every effort to ensure that all pricing and specifications are correct. In the event of pricing or specification error, DisplayZone reserves the right to correct the error in a manner of its sole choosing. In the event of a pricing error, DisplayZone may reverse any transaction even agter transfer of funds. In such cases, charges will be reversed. DisplayZone that this site or any content, service or feature will be error free or uninterrupted. All information provided on this site is subject to change without notice.  DisplayZone disclaims any and all liability for the acts, omissions and conduct of any third parties in connection or relation to your use of this site or services.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

DisplayZone reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Accounts, Passwords and Security
Certain features or services offered on or through the Site may require you to open an account (including setting up an DisplayZone ID and password). You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify DisplayZone immediately of any unauthorized use of your account or password, or any other breach of security. However, you may be held liable for losses incurred by DisplayZone or any other user of or visitor to the Site due to someone else using your DisplayZone ID, password or account. You may not use anyone else’s ID, password or account at any time without the express permission and consent of the holder of that privatelabelonline.com ID, password or account. DisplayZone cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.